Last updated September 11, 2026
Contact
The quickest way to reach us is email: support@bassberry.io. It is read by a person, and we answer everything that comes in.
What to write about
- A refund or a cancellation — the Refund policy explains how it works; email us to start one.
- A berry that isn't working — a page that will not load, a checkpoint that will not save, or a berry that arrived damaged.
- Anything else — a question, a problem, or just to tell us where a berry has been.
By post
BassBerry LLC
8977 S 1300 W #3021
West Jordan, UT 84088